| 1. Whye-mexicohotels.com ? |
e-mexicohotels.com is a online reservation website which manages your hotel stay in India, Nepal, Sri Lanka and Malaysia.e-mexicohotels.com provides the best rates.e-mexicohotels.com proprietary distribution network is growing constantly. In addition to mass distribution on major Web portals,e-mexicohotels.com has developed exclusive relationships with destination and special activity Web sites and global distribution systems.e-mexicohotels.com offers a powerful competitive advantage. It's a simple, smart solution for expanding distribution while lowering per-reservation costs providing best rates to our customers.
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| 2. What is online hotel reservation system? |
e-mexicohotels.com has developed a exclusive relationship all the properties listed in it. Because of our mass booking in this hotels, we provide the best rates which you will not get directly from this hotels.e-mexicohotels.com provides online booking of all this properties in two categories
1. Direct Booking (Proceed to Book).
2. Request Booking (Proceed to Request).
What is Direct Booking? 
In case of direct booking,e-mexicohotels.com already have a definite rooms quota reserved in that particular property with some specified rates which can be booked directly by our customers.
What is Request Booking? 
In case of Request Booking, as soon as a request comes from our customer we contact the hotel to find availability at the rate displayed, make a reservation (that may be cancelled up to 72 hours before arrival), and send an email to the client quoting the final confirmation. Reservations can be cancelled if our customers are not satisfied with the reservation that we acquire. This process takes maximum 24 business hours.
Booking can be done through Direct or Request reservations only. You can select your travelling city and checkout detailed description of our wide varieties of hotels, resorts, appartments and other type of properties. You then check the rate and provide us with the number of persons and rooms required with your credit card details. Your credit card details will be safely secured in our 128 bit Secured Payment Gateway from Citibank, ICICI, AMEX, HDFC, JCB which ever you choose. Your Credit card will not be charged before confirmation is done. You may also choose from several net banking options. You can always modify or cancel your reservations. Modification of the booking can be done as many times as you like (under booking conditions) providing flexibility in your travel plans.
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| 3. Is my credit card details safe? |
e-mexicohotels.com provides the maximum level of security to our customers. All your credit card details are dircetly handled by our 128 bit secured payment gateway from Citibank, or ICICI, AMEX, HDFC, JCB which ever you choose. No credit card details are stored ate-mexicohotels.com providing maximum security to our customers.
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| 4. How i can check staus of my booking? |
If you are a registered member ofe-mexicohotels.com to can directly login to our "My Reservations" section by clicking the link "My Reservations" in the top or bottom of any page. Latest Status of your booking will be given with your confirmation code. We also informs our customers with latest updates through emails.
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| 5. Why should i pay before i arrive? |
e-mexicohotels.com provides only prepaid hotel booking. Your credit card will be only charged after the reservation is confirmed by you.e-mexicohotels.com provides advance payments to the hotels before the customer arrives helping to lower cost of the stay.
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| 6.What happens to my booking amount if my 'on request' booking is not confirmed by eGlobe because non availibility of rooms or any other reason? |
Please note when you make a reservation with us, we just block the booking amount from your credit card. We charge only when the booking is been confirmed by us, which normally requires 24-48 business hours. There are no charges, incase eGlobe is not able to confirm your booking.
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| 7. Shall i have to pay to the hotel for my stay? |
All reservations done are all pre-paid, You don't have to pay anything to the hotel for the stay or Breakfast (only if included with room). Any thing additional to it will be paid by you directly to the hotel.
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| 8. What in case of modification of my booking dates? |
You can modify your booking as many times you like providing flexibility in your travel plans. Balance of amount will paid back to your bank or charged (only if required). Modification can done by clicking "My Reservations" link in top or bottom of any of the pages. Details will also emailed to you.
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| 9. What in case of cancellation of Booking? |
Cancellation of booking can done according to the booking conditions of the particular property. In case of cancellation of booking money will be paid back to your bank within 7 business days. Cancellation can done by clicking "My Reservations" link in top or bottom of any of the pages. Details will also emailed to you.
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| 10. How can I filter my search according to my budget and categories? |
You can search hotels that suits your budget by choosing specified rates in the home or search page. You can also categories your search by choosing "Lower rates", "Higher Rates", "5Star", 4Star", 3Star", 2Star" 1Star", "Deluxe", "Superior" "Medium" or "Heritage" Hotels in the search page.
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| 11. What are Gauranteed Rates? |
e-mexicohotels.com has developed a exclusive relationship all the properties listed in it. Because of our mass booking in this hotels we provides the best rates which you will not get directly from the hotels.e-mexicohotels.com provides you Low Rate Guaranteed, i.e If you informs us within 24 hrs of booking that any other website provides you better rates than our's we will either provide the same rates or give back your money. This is only valid with the properties states "GUARANTEED RATES".
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| 12. Is there any hidden cost? |
The Amount which is billed, is calculated according to the room rates, breakfast (if included with room), number of adults, children, rooms required, credit card and other taxes involved. There is no other hidden cost involved with this rates. The amount billed at the end is the final amount to be paid.
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13. Doese-mexicohotels.com provides additonal request like airport transfers, wheel chairs etc.? |
e-mexicohotels.com provides your additional request like airport transfer facilities, booking of air or train tickets, wheelchair facility etc. This section can be used only after becoming registered member of the website.
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